Shipping Policy

Thank you for visiting and shopping at Art by Rozzi. Following are the terms and conditions that constitute our Shipping Policy.

 

Shipment processing time

All orders are processed within 7-10 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Please note: Shipping times by vary if sent by Fiona Art from Slovenia. You may contact artbyrozzi@gmail.com for any questions about shipping times.

 

Shipping rates & delivery estimates

All shipments will be using USPS unless otherwise arranged after purchase. Please contact if other shipping is desired and we will provide you with the additional shipping charge.

 

Please note: All shipments from Slovenia must use DHL and will incur additional shipping costs and import tax.

 

Shipment to P.O. boxes or APO/FPO addresses

Art by Rozzi ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses and internationally with prearranged shipping. Fiona Art pieces, if located in Slovenia will ship using DHL.

 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Customs, Duties and Taxes

Art by Rozzi is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

Art by Rozzi is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

 

Please save all packaging materials and damaged goods before filing a claim.